To cancel, open "Booking Details" from the Upcoming tab and tap "Cancel booking." You'll see your refund before you confirm. Rescheduling depends on host availability — contact us and we will coordinate with the host directly.
Open your e-ticket for directions and the nearest landmark. If you're still lost, call us and we'll connect you with the host right away.
Most experiences are hosted in English or with an English-speaking guide. The languages offered are listed on each experience page and on your e-ticket.
Your card is charged when you pay. For experiences that need host approval, you get a full refund if the host declines or doesn't approve in time.